Frequently asked questions
Attar vs EDT, longevity, gift wrapping, and delivery for Pakistani fragrance lovers.
Oud Avenue help centre
What is the difference between attar and EDT?
Attars are oil-based, alcohol-free concentrates — one dab lasts 12–24 hours. EDTs are lighter alcohol sprays for daily wear with 4–6 hour projection. Full guide on our fragrance guide.
How much oud spray should I apply?
Two sprays maximum for oud parfums — wrists and neck. Oud projects strongly in Pakistani humidity; less is more in closed cars and AC halls.
Can I return opened attars or testers?
No — opened attar vials, applied roll-ons, and used discovery set vials are final sale for hygiene. Sealed products return within 7 days — see refund policy.
Do you offer cash on delivery?
Yes — COD via TCS and Leopards nationwide. Inspect seal integrity, verify bottle, pay the courier. Free shipping over Rs 5,000.
Can I pay with JazzCash or Easypaisa?
Yes — prepaid JazzCash and Easypaisa at checkout. Include order number in transfer notes for faster dispatch from Clifton.
How long is shipping to Lahore and Islamabad?
Karachi & Hyderabad: 1–2 business days. Lahore & Islamabad: 2–3 days. Express Trax trims one day where available.
Do gift sets include wrapping?
Pre-packaged gift sets include gold-trim presentation. Add Luxury Gift Wrapping for single bottles — black tissue, gold ribbon, wax-sealed card.
Are bakhoor and burners returnable?
Unopened bakhoor pouches return within 7 days. Opened bakhoor bags and used burners with ash residue are final sale.
Do prices include tax?
All prices in PKR with 0% inclusive tax at checkout — total shown is what you pay on COD.
Can I layer attar under oud spray?
Yes — apply sandalwood or amber attar on pulse points first, then oud spray on clothing collar. Do not rub wrists together after applying.
Do you ship to Peshawar, Quetta, and Gilgit?
Yes — nationwide TCS, Leopards, Trax. Remote areas 4–6 business days with tracking SMS on dispatch from Clifton atelier.
How do I use OUD15?
Enter OUD15 at checkout for 15% off eligible full-price fragrances — one code per order.