Returns & exchanges
7-day sealed returns — opened attars and testers are final sale.
Fragrance returns
Sealed sprays and attars: Return within 7 days with intact cellophane and unbroken seals.
Opened attars: Any broken seal, applied oil, or opened roll-on is final sale for hygiene.
Testers & discovery sets: All vials must return sealed — partial use voids eligibility.
Gift sets: Complete sealed units only — no partial component returns.
Start via support@oudavenue.com with order number and seal photos.